Pilot your AI front office. Prove the workflow before scale.
Voice, web, and outbound reactivation can run from one operating plan instead of three disconnected vendors. Built for HVAC, plumbing, roofing, and electrical shops that have outgrown the voicemail-and-callback workflow.
Compare the coverage model before you hire again.
What it actually costs
- Salary (full-time, 9-5)$2,400 – $3,600 / mo
- Payroll taxes + benefits+22% loaded
- Recruiting + posting$500 – $1,500 one-time
- Training (2 – 4 weeks)$1,200 – $2,400
- Turnover (12 – 18 mo avg)Repeat the above
- Coverage gap (5pm – 8am, weekends)Same as today
Plus the part nobody costs out: every call after 5pm, every Saturday, every sick day still goes to voicemail.
What the pilot tests
- ✓Voice receptionist24/7 inbound coverage on every line
- ✓Web agent on your siteChat-to-book on every page, same brain
- ✓Monthly outbound reactivationPast-customer voicemail run every 30 days
- ✓Full CRM/FSM routingOne bill, one operator, no double-entry
Three coverage surfaces. One operating plan.
Voice
24/7 inbound voice agent on every line. Trade-specific qualification, emergency escalation, books direct to your FSM.
See Voice details →Web Agent
On-site agent that converts the 70%+ of website visitors who never call. Same brain as voice — qualifies and books.
Same engine as Voice →Outbound Reactivation
Monthly run of personalized AI voicemails to your past customers. Wakes up the dead-lead list every 30 days.
See the Sprint version →From kickoff to live in two weeks.
Audit
Walk through call volume, FSM, service area, what an emergency looks like for your shop.
Prompt + KB build
We write the agent prompt and load your knowledge base — services, pricing tiers, escalation rules.
Staging review
Call the staging line. Try the awkward stuff. Send corrections. We tune.
Pilot
Forward a controlled slice of inbound to the agent. Web agent goes live in staging or limited release. First reactivation path is scheduled.
Go-live decision
Review transcripts, routing, lead records, and team feedback. Expand coverage only after the workflow is ready.
Put the front-office workflow through a real pilot.
15 minutes on the phone. We'll map the current call gap, the handoffs that need to work, and whether a bundle pilot is the right next step.