Reactivate past customers with a scoped campaign pilot.
We drop a personalized voicemail to your past customers and old estimates. When they call back, a NeverMiss agent qualifies the opportunity and captures the next step.
- →Campaign volume is scoped from your list. We review list source, consent posture, recency, and offer fit before recommending the right send volume.
- →Callbacks get qualified immediately. Routed to a NeverMiss number during the pilot. The agent asks the intake questions and captures the next step while you're on the job.
- →Consult-scoped before launch. The sprint is the test — if the list quality and workflow make sense, we define the pilot plan before anything goes live.
Scope the Sprint
Bring your list size, list source, last-service data, and the offer you want to test. We'll tell you whether a reactivation pilot makes sense.
No payment form on this page. Sprint scope is reviewed with a human first.
Your CRM is full of old estimates and past customers nobody's following up on.
Estimate follow-up gets skipped when the day gets busy. Past customers haven't heard from you since last August. Cold leads went stale three months ago.
Calling them all yourself is a week of work. Hiring someone to do it adds fixed payroll before you know whether the list will respond. Some of those contacts are ready to talk again — but nobody reaches out.
We scope the list, write the campaign logic, and route callbacks into a measurable intake path.
Scope first. Pilot second. Measure what comes back.
Review the list
We check list source, consent posture, recency, trade, and what offer you want past customers to hear.
Build the pilot message
We draft the call logic and voicemail angle from your CRM fields, then get approval before anything goes out.
Callbacks get qualified immediately
Routed to a dedicated NeverMiss number. The agent qualifies the lead, asks the right questions, and captures the next step.
The campaign path, callback path, and reporting method.
- ✓Scoped campaign volumeSet from list quality, consent posture, and campaign fit
- ✓AI script generation per recipientPulls approved fields from your CSV or CRM export
- ✓Dedicated callback numberSTIR/SHAKEN compliant, your area code, routed to NeverMiss Voice
- ✓Pilot callback coverageAI agent handles callbacks during the pilot while we measure the response
- ✓Campaign reportDrops delivered, callbacks received, qualified opportunities, and follow-up path
- ✓Transcript reviewWe review what callers actually said before recommending a larger campaign
The five things every operator asks first.
- What about consent and TCPA?
- The Sprint is only for your past customers, old estimates, and existing leads — not rented or bought cold lists. We collect list-source details during intake, reject lists that do not fit a customer-reactivation posture, and route delivery through compliant carrier rails. This is not legal advice; if your list source is unclear, we will pause before launch.
- What size list do I need?
- It depends on list quality, source, consent posture, recency, and the offer. We scope volume before launch instead of promising a fixed blast that may not fit your list.
- What's in the voicemail?
- A 25–30 second message in a natural AI voice, personalized per recipient. We use your CRM fields (first name, last service date, city) to make each one feel hand-recorded. You approve the script template before we drop. Sample available on request.
- What happens with callbacks?
- Callbacks route to a dedicated NeverMiss number during the pilot. The agent qualifies the lead, asks intake questions, and captures the next step so your team can follow up with context.
- What if the list is not a fit?
- We will say so before launch. A stale, purchased, unclear, or poorly consented list is not a good candidate for this pilot.
Stop letting your past customers forget you exist.
Bring the list. We'll review whether the campaign is worth running and what the pilot should measure.